Privacy Policy

Overview

True Form Wellness LLC ("we," "our," or "us") operates trueformwellness.us (the "Site"). This Privacy Policy explains how we collect, use, and protect information you provide when using our Site. We are committed to handling your data responsibly and transparently.

By using our Site and placing an order, you agree to the practices described in this policy.

Information We Collect

We collect the following information when you place an order or sign up for our mailing list:

• Full name — for order identification and communication
• Email address — for order confirmations, tracking updates, and (if subscribed) product notifications
• Cell phone number — for order-related communication
• Order details — items ordered, quantities, and order total
• Recommendations — any optional product feedback submitted at checkout

We do not collect payment card numbers, bank details, or cryptocurrency wallet addresses through this Site. Payment details are exchanged directly via encrypted communication with our team.

We do not use cookies for tracking, advertising, or analytics.

How We Use Your Information

Information collected through this Site is used solely for:

• Processing and fulfilling your research compound orders
• Communicating order status, tracking information, and payment instructions
• Sending batch-release and restock notifications (mailing list subscribers only)
• Responding to customer support inquiries
• Complying with applicable laws and regulations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Storage & Processors

Order and mailing list submissions are processed and stored through Netlify (netlify.com), our web hosting and form processing provider. Netlify is SOC 2 Type II certified. You can review Netlify's privacy policy at netlify.com/privacy.

We do not use third-party advertising networks, social media pixels, or behavioral tracking services on this Site.

Data Retention

We retain order information for a minimum of 3 years for legal, accounting, and compliance purposes. Mailing list subscriptions are retained until you request removal. You may request deletion of your personal data at any time by contacting us at orders@trueformwellness.us.

Age Requirement

This Site is restricted to individuals aged 21 and older who are qualified researchers or research institution representatives. We do not knowingly collect information from individuals under 21. If we become aware that a minor has submitted information, we will delete it promptly.

Security

Our Site is served over HTTPS. Form submissions are transmitted using TLS encryption. We take reasonable administrative and technical measures to protect your information from unauthorized access, disclosure, or loss. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at orders@trueformwellness.us.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the effective date above. Continued use of the Site after changes constitutes acceptance of the updated policy.

Contact

For privacy-related questions, contact us at:
orders@trueformwellness.us
True Form Wellness LLC · United States